Organizational Structure
The determination is to prioritize the delivery of quality public services by creating a dedicated authority for the establishment, support, monitoring, and control of the Asan Khedmat service centers. To have a responsive organizational structure for this national level institution, it is required that an inclusive structure be developed to lead, manage and supervise the Asan Khedmat centers in the capital as well as in the regions and provinces.
The Asan Khedmat Services Center
The Asan Khedmat services center will be the operative area where representatives from the various government agencies offer their services. Various services will be delivered under one roof where the front office is in direct contact with the citizen. The citizen on entering the center registers for the
respective service in the queuing system either with the aid of the help desk or via the electronic queuing machines.
The operative staff of the center will consist of permanent Asan Khedmat employees, of volunteers who will enjoy the benefits of the training program, and the staff of the service delivering agency (e.g. the Ministry of Interior), who are likewise trained by Asan Khedmat.
Along with the public service deliverer, the private sector is encouraged to offer their services in the center.
Services to People & Businesses
- Work permits, pensions, financial support for disabled
- Small, medium, large taxpayers, TIN, insurance / Waste tax, Union license
- Vehicle buy/sell and registration, Taxi/transport and driver licenses
- National ID, Birth/Death certificates, Crim.record, police registration
- Trading, pharma & investment licenses, Business visa invitation
- Passports, visa extension, attestation of international docs, legal and social docs
- Marriage certificate / marriage letter
- Property document, registration of legal property
WHEN
Road Map and Timeline
The implementation of Asan Khedmat will be accomplished in 5 phases:
- Preliminary phase
- Phase I
- Phase II
- Phase III
- Phase IV
